Virtual English Refund Policy

Last updated: 7th September 2024

If, for any reason, You are not completely satisfied with a purchase We invite You to review our Terms and Conditions policy on Returns. 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Virtual English.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Virtual English, accessible from https://www.virtualenglishcourse.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days.

The deadline for cancelling an Order is 14 days from the date on which You purchased the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision:

We will reimburse You no later than 14 days from the day on which We receive your email and statement to cancel your Order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 
Contact Us

If you have any questions about our Refunds Policy, please contact us: